Pace Harmon Reminds Buyers to Review Outsourcing Contract Commitments for Optimal Performance in 2010
Outsourcing advisory services firm Pace Harmon says annual contract assessment and action plan are key to realizing the full value of outsourcing agreements and recommends that enterprises review each outsourcing contract’s active obligations to ensure optimal pricing and performance. The company today released a report on the topic, “Kick Off the New Year with a Thorough Review of Contractual Obligations and Commitments,” which outlines 18 areas of review.
Vienna, VA (PRWEB) January 19, 2010
With 2010 getting into full swing, Pace Harmon (http://www. paceharmon. com)—an outsourcing advisory services (http://paceharmon. com/service_lines/outsourcing_advisory. html) firm—recommends that enterprises engaged in current outsourcing agreements perform a thorough review of each contract’s active obligations to ensure optimal pricing and performance going forward. The company today released a report on the outsourcing contract (http://paceharmon. com/service_lines/outsourcing_advisory. html) topic, “Kick Off the New Year with a Thorough Review of Contractual Obligations and Commitments,” which outlines 18 key areas of review.
“Outsourcing deals that meet the originally intended goals are successful because the contract was well governed from the start. This is best accomplished through a back-to-basics approach with regular reviews of contract provisions to ensure that the services delivered match the services contracted,” said Marc Tanowitz, principal, Pace Harmon. “The results more than speak for themselves, as companies that engage in the proactive contract reviews have the potential to generate significant ongoing hard savings and soft benefits.”
In addition to the potential performance and pricing impacts, the report explains that a contract commitment review allows buyers to ensure that metrics, measurements and reports provide meaningful insight into the operations and results and an opportunity to better understand the outsourced operations. The effort can make a healthy deal more productive, provide a platform for productive interactions for deals that are not yet achieving their expected benefits and minimize transition risk for buyers that are considering provider changes.
Pace Harmon’s report outlines 18 key considerations including: Resource and Productivity Commitments; Pricing and Fees; Pass-Through Expenses; Continuous Improvement Plans, Benchmarking, SLAs and Reporting; Processes and Procedures Documentation; Audits; Technology Configuration; Resource Certifications; Document and Data Storage/Retention; Business Continuity/Disaster Recovery Plan and Procedures; User Access; Key Personnel; Competitors; Governance Cadence and Anticipated Business Changes.
Pace Harmon’s clients include Fortune 500 and select high growth middle-market companies spanning industries such as Telecommunications, Health Care, Financial Services, Manufacturing, Technology, and Energy.
To download a full copy of the report, click here (http://www. paceharmon. com/docs/Kickoff%20the%20New%20Year%20With%20Active%20Contract%20Review_01112020.pdf) or visit www. paceharmon. com.
About Pace Harmon
Pace Harmon is an outsourcing advisory services firm providing guidance on complex outsourcing and strategic sourcing transactions, process optimization, and supplier program management. Founded in 2003 and headquartered in Tysons Corner, Va., Pace Harmon provides pragmatic and insightful advice that helps its client base of Fortune 500 and other large enterprises maximize the benefits achieved from their mission-critical supplier relationships. For more information, please visit www. paceharmon. com.
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