State of Montana Brings Much More than Just “SOME Info” to 13,000 Employees with Enwisen’s AnswerSource Knowledge Center
“SOME Info” portal allows employees to manage the entire range of “hire-to-retire” work/life events with 24x7 access to personalized, searchable communications and decision support.
Novato, CA (PRWEB) June 7, 2007
Enwisen, the leader in on-demand workforce communications solutions, today announced that the State of Montana has brought live a new, dynamic employee portal based on the integration of PeopleSoft self-service solutions and Enwisen’s AnswerSource Knowledge Center -- a comprehensive suite of “hire-to-retire” workforce communications and decision support applications. The State of Montana Employee Info (“SOME Info”) portal went live on May 22.
Randy Morris, the Project Leader for the State’s Personnel Division, is very excited about the “go live” milestone, commenting, “At the State of Montana, Human Resources wanted to help our 13,000 employees -- and almost 6,000 retirees -- efficiently and effectively manage their HR, policy, work/life and compensation/benefits issues. We began by deploying self-service solutions with PeopleSoft 8.9, but understood that this would provide for self-service transactions only.
“To ensure 100% true self-service, and maximize the effectiveness of our self-service initiatives, we integrated on-demand workforce communications and decision support from Enwisen -- resulting in a searchable and personalized employee experience via ‘content-in-context’ transactions accessed 24x7, from work or home, on our dynamic ‘SOME Info’ portal.”
The State of Montana chose Enwisen’s AnswerSource Knowledge Center after a very competitive evaluation of several vendors. Enwisen was selected for its comprehensive integration with PeopleSoft and PeopleSoft Certified Partnership, the breadth of its offering, cost-effectiveness and most important, the high satisfaction level among its customer base.
“The State of Montana has truly embraced the Enwisen value proposition of improving the employee experience by integrating transactions with content -- creating a dynamic employee portal that is easy-to-use, accessible and effective. They are visionaries in leveraging technology to improve service and communication to their workforce,” said Barbara Levin, Enwisen’s Vice President of Marketing.
The early results at State of Montana have been excellent according to Morris. “We had more than 3,500 people view more than 13,000 pages of ‘SOME Info’ within just days of going live, and expect this to rise substantially as we approach open enrollment in the Fall. And, we are meeting our goal of ensuring members of our current and retired workforce can complete events start-to-finish -- without having to stop midway to call someone for the information needed to complete a transaction. In other words, attaining the efficiencies of a call center but within a self-service mode,” concluded Morris.
Media Contact:
Barbara Levin
415-897-0728x221
About Enwisen
Enwisen helps employers dramatically improve the employee experience by making “must do” workforce communications more effective, more strategic and less costly.
Our on-demand, personalized and searchable HR communications solutions -- for benefits decision support, onboarding, work/life events, employee policies, total rewards statements, manager effectiveness and HR/Service Center staff -- are rapidly deployed, provide a broad range of features for significantly less money than traditional communication venues and are maintained by Enwisen.
Our AnswerSource Knowledge Center suite has produced measurable ROI for hundreds of customers, including industry leaders like Yahoo!, Memorial Health Care, DHL, Harper Collins, W. L. Gore & Associates, Hannaford Bros. Cos., Masco and MasterBrand.
We help our customers execute on 4 key business objectives:
1. Reduce the cost of delivering benefits/HR services while increasing satisfaction and adoption.
2. Attract and retain talent.
3. Make managers more effective.
4. Create a more dynamic employee portal.
This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: www. HRmarketer. com) on behalf of the company listed above.
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