DCS Celebrates 30th Anniversary
Company That Started in an Attic Celebrates 30 Years of Vision, Technological Innovation and Excellence.
Livermore, CA (PRWEB) September 20, 2006
Diversified Collections Services, (DCS), a division of Performant Financial Corporation is proud to announce the thirtieth year as a leading provider of financial and debt management solutions. In an era when debt management companies come and go, DCS has achieved three decades of innovation and steady growth.
DCS began operations in 1976 when Jim Tracey, the company’s founder and then President, and ten employees started the company out of an attic in a building in Oakland, California. The company was founded on strong values that recognize the importance of innovation, best practice, and people. Mr. Tracey was well-recognized for his generosity and concern for his employees. A 20+year employee recalls, “He would give away color TVs when he himself did not own one.” Mr. Tracey was also a key influence in recovery practices and contracts over the years. His operational savvy and production expertise were unique in the market—best practices—delivering top of the market returns to clients. He also instilled a strong sense of innovation within DCS, which culminated in a proprietary debt management system which is uniquely designed to meet the needs of clients and recovery staff—simple to use, effective process, innovative design.
One of the company’s first successes, City College of San Francisco, led to a profitable education market segment. Currently, DCS has, by the end of 2005, collected over $750 million dollars for the U. S. Department of Education.
Over the years, the company also added The U. S. Department of the Treasury, the Centers for Medicare & Medicaid, the taxing authorities for numerous states, and some of the largest guaranty agencies in the country.
Since January of 2004, the company has been under guidance of Lisa Im, the current Chairman of the Board, President and CEO of Performant Financial Corporation. Ms. Im has focused the company on expanding its trusted advisory services, business process management, and technology solutions to public and private sector customers across the healthcare, education, and collections industries. DCS has continued to develop the framework necessary for the company to utilize the Total Performant Capabilities method. TPC is a tailored solutions portfolio approach, which enables the company to capitalize on emerging opportunities across a broad range on industries while upholding the core values. “We are a client-centric company, and our success is measured by the success of our clients. Our platform is one of risk-sharing and performance driven compensation,” states Im. “We’re now a national company with offices in San Angelo, Texas; Lathrop, California; Grants Pass, Oregon; and we are headquartered in Livermore, California. Our staff of more than 800 professionals is second-to-none in terms of experience. With senior managers involved on the front lines and a culture of teamwork, we deliver unmatched recovery results and outstanding customer service.”
As DCS customer base has expanded during its thirty-year history, the company has focused on training, technology, and process as prime components of its debt management solutions. These services help customers realize their audit recovery goals. For more than thirty years DCS has achieved stellar recovery results for both government and commercial clients. DCS has currently recovered more than $4 billion for our clients.
About Performant Financial Corporation
Headquartered in Livermore, California, Performant Financial Corporation delivers trusted advisory services through best-in-class technology solutions and unparalleled execution. The company is built upon three foundational principles: a commitment to innovation; building long-term, trusted relationships with partners and customers; and consistent investments in strengthening the industry's most highly skilled workforce. Performant also has offices in Lathrop, California; Grants Pass, Oregon; San Angelo, Texas. More information is available at http://www. performantcorp. com (http://www. performantcorp. com).
Media Contact:
Andrew Fairbanks
Performant Financial
925-960-4778
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