SmartDraw Launches Business Process Management Edition: Business Graphics Leader and BPM Experts Develop New Edition
SmartDraw. com, creator of SmartDraw(R), the world's most popular business graphics software, has announced the launch of SmartDraw CEMM Edition version 2007. The Customer Expectation Management Methodology ("CEMM") is an eight-step method for designing and improving business processes that far exceeds (in value creation) the other methods, standards and approaches that have evolved in the field of Business Process Management ("BPM"). Developed by industry gurus Steve Towers (CEO, BPM Group) and Terry Schurter (CIO, BPM Group), CEMM comes from empirical research with hundreds of companies and thousands of BPM practitioners over the last several years.
SAN DIEGO (PRWEB) April 26, 2007
BPM is the practice of continually optimizing business processes through analysis, modeling and monitoring. It is a systematic approach for solving business problems and helping companies meet their financial goals. CEMM is a powerful BPM method for creating business processes with razor-sharp focus on delivering a compelling customer experience, which in turn generates customer loyalty by removing points of failure and eliminating causes of work.
"CEMM is the first BPM method that produces sustainable process improvement and organizational agility. No other BPM method has the unique and powerful characteristics explicitly enforced in CEMM," said Steve Towers. "The discovery of a method that enables everyone to take BPM to the next level is profound. CEMM is that method. Visualization is critical to the method, and having a product that supports it--SmartDraw CEMM Edition--will dramatically increase the number of people and organizations able to unleash the real value of Business Process Management."
"SmartDraw CEMM Edition furthers our commitment to help our users achieve higher levels of productivity," said Paul Stannard, SmartDraw CEO. "Compatible with other BPM technologies, SmartDraw CEMM Edition simplifies and supports the activities of CEMM for users. With SmartTemplates, extensive help and new functionality, this edition makes CEMM accessible to everyone."
SmartDraw offers a variety of licensing options and programs, including a Freedom License that allows an organization or department to install and use SmartDraw on any computer. A free trial is available at: www. smartdrawcemm. com and includes both online and telephone technical support.
About SmartDraw. com
Founded in 1994, SmartDraw. com is the creator of SmartDraw, the world's most popular business graphics software. SmartDraw allows anyone to create professional-quality business graphics in minutes - no experience or training required. The Company is the leader in the business graphics market, a market made up of ordinary computer users who want to create attractive and effective business graphics, but who lack the time and expertise to learn software designed for graphics professionals. In addition to SmartDraw 2007 intended for general business use, there are also SmartDraw Healthcare and SmartDraw Legal editions with graphics and applications unique to their respective fields. In mid-2006, SmartDraw. com surpassed the ten millionth download of SmartDraw.
Headquartered in San Diego, CA, SmartDraw. com is privately held and counts more than half the Fortune 500 among its customers. To download a free trial of SmartDraw 2007, please visit: www. smartdraw. com.
